I strongly suspect you already know this but: You might get less complaints if you refrain from billing people for new accounts until they use the account for the first time. That way you can be sure the account was created correctly and your customer actually used your product. ...
I experimented with join Boingo wireless at Heathrow airport. The bond to register was horrible but I just had a need to deliver one email for function and so I endured plus some how were able to produce two records. I never could get an web connection and so I thought the balances were never ...
I registered for Boingo Mobile support just before going overseas. I confirmed before departing that Boingo had locations (a large number of them) within the destination region. Upon introduction, as well as for the whole journey, I had been not able to connect with any "Boingo suitable" ...
I signed on to Boingo while on a layover in Chicago O'Hare airport, for what I thought was a one-time $6.95 fee for 24-hours use. After a few minutes online, I lost the signal, so signed on again. Two days later, Boingo hit my credit card for another $6.95, and when I called to complain, they told ...
Garbage Do not get or install. People who like it must be insane. ...
My son-in-law used my credit card to use Boingo's wireless network at an airport on the East Coast. He was on his way to Afghanistan, and wanted to video instant message with my daughter. Unfortunately, for some reason he was actually signing up for a subscription with Boingo. Whether that was ...