I was on vacation flying from ATL (Atlanta) to CDG (France). Since I was going to arrive to France late, I needed to contact my hotel and the car rental agency to let them know that I would arrive late. Unfortunately I had no way to call, my only option was through the Internet. When I fireD up my ...
I had the same experience with Boingo—I signed up in an airport and could never get online. When I called to cancel citing technical issues and asked for refund, they told me they couldn't because the fee wasn't based on usage. When I asked the agent if there was anything he could do, because I ...
I signed up for the Boingo wireless internet service at an airport. After supplying my cc number, it was apparent after several attempts that the wireless service was down and therefore I was not able to utilize them as an ISP. After numerous calls to tech support, I told them that since they were ...
I was pissed too, they did the same thing to me and refused to refund the extra charges. I live in FL, but "Bogus" Boingo Wireless is based in South Santa Monica, California. I wrote the attorney general there and asked him to investigate Boingo business practices. I've also filed a ...
Boingo is a horrible service that exploits the ability of automatic credit card acceptance. I cancelled my service and two weeks later was billed a $7.95 fee. The shift supervisor confirmed the recorded conversation and agreed to the prior cancellation. Two weeks later my credit card shows another ...
While traveling through Saint Louis I signed up for Boingo Wireless at the airport. Boingo advertises that you can log into your Boingo account from any one of their 100,000 locations. The fee for 24hours is $7.95 or you can choose pay a monthly fee. I don't travel enough to pay a monthly fee, so I ...