I attempted to sign up to Boingo wireless at Heathrow airport. The connection to sign up was terrible but I only needed to send one email for work so I persisted and some how managed to create two accounts. I never was able to get an internet connection so I assumed the accounts were never created. ...
This is the 2nd time I have to use wireless in an airport and Boingo somehow gets itself set up to charge me monthly for services I never knowingly authorized. I am a naval officer spending 4 months on board a marine vessel with slow satellite internet access that makes it difficult to keep an eye ...
I am currently sitting in Heathrow with a delayed flight (again) and BOINGO wireless service is very slow (again). This happens in other airports as well, as BOINGO seems to have a monopoly. I don't mind paying but I expect good service when I do so. ...
Once Boingo gets your credit card, they keep charging it no matter how many times you request them to cancel the service — in fact they do cancel the service and then just keep charging — then they can't find a record of you to stop the charges. They give you the run-around — if you can get through. ...
I signed up to use the daily service and got charged again without my knowing when I just moved to another terminal in the same airport! It is not clear at all that this would happen. I wound up paying almost $24 for about 40 minutes of usage! The service wording makes it seem like you have it for ...
I have contact with Boingo on a regular base by Twitter. My experience with Boingo Wireless is actually pretty good, unfortunately in contrast with others. People complain about the way the payment is going and that people can't unsubscribe to Boingo. I don't have those bad experiences, so I think ...