Complaint / Review
Boingo Wireless
Billing practices - Boingo wirelsss

Boingo is a horrible service that exploits the ability of automatic credit card acceptance. I cancelled my service and two weeks later was billed a $7.95 fee. The shift supervisor confirmed the recorded conversation and agreed to the prior cancellation. Two weeks later my credit card shows another charge for $11.23, they claim it was for a usage before being cancelled but that is not accurate. This is not a question of the money, it is a dispute of the principle and unfair billing practice. BEWARE!

BOINGO billing service unscrupulous and I do not recommend anyone use it. With business practices such as these they will not be around in 5 years.