Purchased xbox 360 in 2008 from Bestbuy with a 2 yr extended warranty. Used my warranty in November right before expiration. Two months later unit malfunction with a specific error code that would normally be covered under manufacturer (Microsoft). I returned unit to microsoft for repair only to be ...
I bought a computer at Best Buy and declined all additional stuff they were trying to sell (geek squad etc..). The computer was at $699 and that's what I paid with the Best Buy credit card. 1 week later, I returned the computr. The CD ROM was not working. Whn I returned the computer, I realized ...
As described in my previously sent review of Best Buy 's mishandling of a camera warranty repair, I would like for Best Buy to replace the Canon 60D I bought in March which I took in for a minor latch repair—a warranty issue—on July 25. Having been assured by the Geek Squad rep that my camera would ...
I kept my working email address private for years, and always used a second email account for commercial purposes. But, when I purchased an anti-virus program recommended by Best Buy the check out clerk told me I had to provide my email address in order to "register" the software. I ...
I bought a laptop a couple years ago from Best Buy and they convinced me to purchase the Geek Squad warranty for $240. The laptop died within the warranty period and I had to cry to get them to work on it (they said they didn't handle software issues. Turns out the hard drive had died). They ...
I've heard all the friend-of-a-friend horror stories about Best Buy and the Geek Squad and never paid too much attention as I don't normally shop at Best Buy because their prices are so high. I didn't have a lot of choice this time as the product I bought was a cell phone protective case for a cell ...