I took my laptop to Geek Squad because my battery stopped charging and wouldn’t work. They placed an order for a new battery (order 1) and said it would be delivered to my house in 4-5 days I received the battery in a timely manner but it was the wrong battery. I have an HP Pavillion DV7-1285DX. ...
Wow! We love your new 3DS (we have three). I just ran into a problem that I had with a Nintendo 3DS Prepaid Card. I purchased two of the cards on 06/05 in anticipation of the eshop at BEST BUY. On the big day I couldn't get one of the cards to work. I obtained an error 005-5837 indicating the web ...
I received June billing and saw that they had charged me $331.00 in interest. I called and they said that since I did not pay for the purchase in full by June 6th that I was charged interest. I said I understood that, but is it not on the balance owed, which was $451.00? They said no, it is on the ...
Best Buy has had my camera for 6 weeks and says it will be 2 more weeks before I get it back—UNREPAIRED—for a minor warranty issue. In March I bought a $1200 Canon camera. After a few months of use, a latch that secures the viewfinder/screen on the back of the camera was not working in one ...
I purchased a Mac computer January 29th in Portage Michigan. Not even 90 days later the screen blacked out. I took my computer to a Best Buy store in South Elgin Illinois for repair. They kept it for a few days and called me to pick it up. I came home and turned it on and the screen was working. ...
After saving for a year, i went into Best Buy to purchase a brand new macbook pro. The store employee tells me they have a returned macbook that was complete and had been returned within the 14 day window. He also stated the computer had been checked out by their "geek" squad and was ...