I recently purchased a 46 inch 1080p 120hz Samsung LCD TV at the Salem, NH location. I called Best Buy about a question I had because on a sticker in the back it said 60hz. The sales person told me that it should say 120hz and that I needed to bring the TV in and exhange it. This being in the ...
I am writing this email to voice my dissatisfaction in Best Buy 's billing procedures. My husband and I purchased a 52' Samsung LCD TV from one of your local stores in Birmingham, AL in 2008. During that time, we were offered a special promotion of 36 months same as cash. The account was ...
I wanted to buy Nintendo 3DS and when I heard about the price drop to $170 a couple weeks ago, plus those who bought 3DS on or before Aug 11 can also get 20 free games online, I wanted to get one and then price match after the drop to get $80 back. I asked the employees Monday the 8th, and they ...
I first bought my Samsung Plasma Flatscreen from Bestbuy on 02/11. When it was delivered I had no issues or problems. A little over a month later a crack appeared on the lower left corner of the screen. Which I found to be incredibly odd considering I had been gone all weekend and no one had been ...
I went to Best Buy (District in Tustin, CA) to buy a high end washer dryer package for my home. Not only was the manager, Kevin, a completely stuck up jerk, but was completely uniformed of his inventory and how to do his job. I have been a long time loyal customer of Best Buy, but losers like Kevin ...
I bought a phone plan with best buy in March. I bought the insurance from Best Buy as well. I have been in the store 5 times with problems on the same phone. Every time i came into the store they would reset the phone etc. I have been in to repair the phone 3 times. The 4th time my phone locked and ...