I purchased a side-by-side SAMSUNG refrigerator from Best Buy in Reston, VA on Sept 3 with a 5 year service plan.in August one evening I opened the freezer but then could not get the freezer door to close. I kept moving things around until it was apparent that nothing was blocking the door. I ...
Brought our desktop computer in on Feb. Was told that they can bring everything back up that we lost, all our files and pictures. They charged me $ 422.01 to my credit card, and we left the computer for several days. When we got the computer back, would not even turn on. Took it back. Next day ...
I ordered a disk for my desktop for instore pick up. I went to the store to pick up it and realized that I had ordered a disk for a laptop. OK, my mistake. I realized it when I was still at the register right after I picked it up. I asked them to return the disk right then and there but I was told ...
I purchased a laptop from this Best Buy in July. I purchased a 3 year service warranty for the laptop. I placed the order online for in store pick-up. At the time of pick-up I was told the warranty would arrive via US mail. I never received it and knew I had my receipt and could use it as a record ...
I have never in my entire life, recieved worse customer service than what I've recieved at " Best Buy ". I bought an HP desktop computer with an extended warranty, after a harddrive failure I brought my computer in for repair. This problem was covered by my warranty, but "Best ...
I purchased a home entertainment system including a large TV screen. While still within the warranty period the HiFi portion of the system stopped working. I took it to Best Buy. They kept it for a week then told me they would have to send it to the manufacturer, Harmann Kardon. A week later I ...