I bought a laptop at Best Buy. I returned it 2 days later. The computer would just shut down programs and windows I was in periodically for no reason. Best Buy claimed it wasn't defective. However, I am an avid computer user and actually used to sell them. The computer was defective. Computers ...
I turned my lap into Best Buy for service on 9/22 and have not rece'd it back. Best Buy is unable to tell me where the computer is. ...
I returned a computer within best buys 14 return policy. The computer was never even unpacked. The box was opened by an employee! They charged me a $271.37 restocking charge. Customer service does not answer emails. I called their corp. Office in MN. The person there told me that he had the ...
When purchasing our cell phones at Best Buy, we were talked into purchasing a "warranty protection plan" through Best Buy. Our salesperson ensured us that if ANYTHING at all happened to our phones, whether they be cracked, broken, damaged, or lost, that our warranty would cover the loss. ...
I purchased a computer package which included a MAG monitor and Lexmark printer. Each item was to have a $50 rebate. I sent in all of the required information for the rebates within a week of my purchase. A month later I got a notice from Lexmark telling me that my proof of purchase was wrong. So I ...
I have been a customer of Best Buy for at least 5 years now with no problems TILL NOW! On September 18, I purchased a 32 inch television set and also the extended warranty plan for 4 years. At the time of purchase I was told if anything happened to my tv set, I could bring it back to the store for ...