Lost customer I notice your web site has no link for customer satisfaction or complaints, but I still feel the need to tell someone why I will never shop or recommend Best Buy again. On 1/20/02 I bought a Sony Playstation 2 at store #203 in Austin, TX. Along with games, periphials, and stuff, I ...
I had bought a PNY's 256MB memory (RAM) chipset from Bestbuy on Golf Road in Schaumburg, IL. I went to return the memory as I was planning to upgrade my computer and install RDRAM instead of SDRAM. Tim (Best buy's Tech supervisor) told me that they would not take it back as the memory had a smaller ...
In December I purchased a Copmputer from Best Buy in Dickson City PA. After I got the unit home and set up. I notices that the speakers, keyboard and mouse were all cheap garbage. So I called the Best Buy store and they told me to bring it back and I would get all my money returned. (some joke). ...
Bought a computer from them or I should say my wife did using our credit card. Sales man sold here all kinds of software that wouldn't run on the damn thing! When we return to try to get our money back it took 4 1/2 hours to get them to refund the money for the software! That was just part of the ...
They lie in their policy online and say that they match prices. They do not!!! I did everything they asked. They refused to match price. Customer service is rude. BE careful!!! ...
Hello my name isSS and until yesterday I was a frequent Best Buy customer. On October 30I visited the store in Aurora, Illinois and purchased a Western Digital HardDrive model #WD400ABRTL. During the car ride home I opened the sealed box todiscover that the installation hardware was missing. I ...