I tried to take my new palm back, it was missing the infrared sensor (I never new it was supposed to be there), and also screws had fallen out on the sides. The thing was it would not retain any phone numbers, and would not take those expensive memory cards. When I took it to the customer service ...
In February I bought a new Yamaha surround sound receiver. I was one of the few people on the face of the earth who managed to get one with a bad left channel. It blew two weeks to the day after I bought it. Best Buys checked it out, confirmed my beliefs, and let me have a new one which I am very ...
I bought a set of 3-D LCD glasses and controller. The set came with 3 special DVDs used to demonstrate the system. The box mentioned no restrictions on the type of TV it would work with. Installed the glasses and controller and had to open one (of three) sample DVD enclosed to demonstrate the 3-D ...
Ordered a wall TV stand recently using their online store as none of the physical stores in the area had the unit I wanted in the right color (white). Ordered online and everything went smooth. Roughly 15 minutes after I ordered online and gave them my credit card I decided to go with the black ...
I have many complaints about Best Buy and its poor customer service, but I will try to restrain myself since it's no news to anybody. My problem with Best Buy was the fact that an employee flat out lied, gave me a false sales pitch to sell me a warranty. I went to Best Buy in Burbank, CA to buy a ...
Salesman told me that the manufacturer's warranty on two major appliances were good for only 30 days and I must buy the Best Buy Warranty for an additional $209.98 to get any service after 30 days. So I bought it, but fortunately on a credit card. Then I called both manufacturers, Frigidaire and ...