Best Buy is the WORST buy and that's not the end of it. I called Best buy five times in one day. Why can't I just get service? I am sick and tired of being treated like I'm not going to spend money. Why won't anyone help me? The Service I got from employees was rude, uneducated and annoyed. I asked ...
This report is in response to the poor customer service ethics and unfair policies of Best Buy. In January I purchased a Samsung DVD player with cash at the Poughkeepsie, NY location. My husband & I used it once without incident but on every subsequent attempt, the player would not function. On ...
More than 3 times I have received horrible service from Best Buy. They truly don't care about the customer, or any returns. I bought a brand new vcr and gave it to my wife for Christmas. It did not work. Best Buy would not exchange it or work on it without a extended warranty which they made me ...
On March 25, I purchased a Maxtor 30GB hard drive, which had an advertised $30 rebate, from Best Buy in Culver City, CA. On the box of the hard drive, there was a sticker with a $50 rebate from Maxtor if you also purchased the ATA 100 controller card. (Best Buy does not sell the controller card, so ...
Since Christmas I have been at this store 4 times trying to even exchange a cd. Each time there are at least 20 people in the return line and only two cashiers. Now as you look around this store there are at least 50 workers in blue shirts... Walking around... Talking in groups... And of course ...
Amidst the popular rush for the new game console PlayStation 2, Best Buy in Westminster had an additional surprise and unadvertised shipment of a very limited amount of these sold out items. A line was then formed for the anxious customers who considered themselves lucky to even have the chance to ...