I bought a gamecube from them. When I got it home, I could tell it was used. It was scratched up, and very obviously repackaged. Within 30 minutes I got an error message. Called Nintendo, and the guy said that serial no. shows it was sold eight days ago. He said they obviously had a defective cube ...
Took HP CPU back to store because system froze up. System less than one year old. System still under factory warranty. This was on a Thursday. Called on the following Monday and was told they were backing up the files I asked them to. Called on Wed. of same week and was told they had not started to ...
Best Buy Worst Buy Where has the customer service gone in this great country of ours? I received a Digital Video Camera for Christmas from my girlfriend, which cost over $800 including the PERFORMANCE GUARANTEE plan. I had the use of my camera for January, February, and part of March. The new ...
On July 13, we took our lap top into Best Buy in Amarillo, Texas as the screen was so dark you could not see anything. The technician that assisted us said the lap top would have to be mailed to Dallas for repair as that was a major problem. We had purchased an extended warranty that was going to ...
I purchased a Hewlett Packard Computer, monitor and printer for my daughter. After having the computer for only 6 days the computer would not turn off. It would turn itself back on. I took it back to Best Buy. It took me an hour of arguing with the staff before they would exchange it even though it ...
I purchased an extended warranty "performance service plan", for an E-machine compter, in a moment of weakness based upon the store manager's description of how broken items were handled upon return. I was told, by the store manager, that Best Buy just replaces the E-machines with ...