Be aware! Best Buy has a return policy of 14 days, even when your $550 computer crashes after 18 days. I purchased a Compaq Presario, and after the 18 days, Best Buy refused to repair/replace my computer. I was forced to contact Compaq, and they only wanted to send me replacement parts, and leave ...
I bought a laptop at Best Buy. I returned it 2 days later. The computer would just shut down programs and windows I was in periodically for no reason. Best Buy claimed it wasn't defective. However, I am an avid computer user and actually used to sell them. The computer was defective. Computers ...
I turned my lap into Best Buy for service on 9/22 and have not rece'd it back. Best Buy is unable to tell me where the computer is. ...
I returned a computer within Best Buy's 14 return policy. The computer was never even unpacked. The box was opened by an employee! They charged me a $271.37 restocking charge. Customer service does not answer emails. I called their corp. office in MN. The person there told me that he had the ...
When purchasing our cell phones at Best Buy, we were talked into purchasing a "warranty protection plan" through Best Buy. Our salesperson ensured us that if ANYTHING at all happened to our phones, whether they be cracked, broken, damaged, or lost, that our warranty would cover the loss. ...
I purchased a computer package which included a MAG monitor and Lexmark printer. Each item was to have a $50 rebate. I sent in all of the required information for the rebates within a week of my purchase. A month later I got a notice from Lexmark telling me that my proof of purchase was wrong. So I ...