The worst customer service/return policy I have ever dealt with. Buyer beware especially if you are buying a big ticket item. My daughter bought me a computer for Xmas, she bought it 10/30/07. I set it up the day after Xmas, we worked for hours trying to connect to the internet without success. ...
Like everyone else was drawn to the claim of lowest prices, etc. Purchased a (well known brand name) bagless vacuum cleaner, took it home and it did not work. There was power, but no suction, essentially useless. Tried on both carpet and flooring with the same results. Due to work schedule was not ...
I purchase a computer and printer from Best Buy and charged it. I was told there would be NO INTEREST for 18 months. I had never heard of HSBC until I received my statement. Everything was going along fine until I noticed from my Bank Stmt that my previous pymt was not in my bank stmt. (They do not ...
It has taken over two months of no return calls broken appointments and just the worst customer service I have ever experienced in my life. I called Best Buy to have my 50" Samsung serviced due to panel failure. They person on the phone made an appointment for me. I took off work and the ...
The second week of November I woke up and found my TV no longer had a picture 32" Toshiba, I had only had this tv for 1 year the one prior to that was Bestbuy's brand an Insigna after four attempts of fixing it they sent me down to get another tv. I found out at a later date the problem was on ...
So, today I called Best Buy, and worked my way through the automated phone service and pressed 3 for customer service. The phone rang for 11 minutes continuously. Yes, 11 nonstop frustrating minutes. I hung up thinking I had pressed the wrong extension. I went through it again, exactly the same, ...