Dec 12 I brought my laptop HP A200-AH6 to store for repairment of keyboard and hard drive. Keys on keyboard were falling and the system crashed recently and I had to restore the system. The store associate checked the laptop and asked me to sign additional letter with conditions I did not like. But ...
I work in the DC Metro area but live on Maryland's Eastern Shore. On Black Friday (11/28/08), I went into the Best Buy in Reston, VA to check on an advertised deal. My very first question to the sales person was if I could order the products from their store but have it delivered and set up in my ...
I bought a TV from Best Buy on 9/5/08 with the promise of a $200 rebate check in the mail from both the sales associate and the associate at the check-out counter where we paid. What came was a coupon for $200 off merchandise at www.mountedmemories.com. This is not a check in the mail as we were ...
I purchased a Toshiba laptop through bestbuy. It ended up to become only a worthless bit of Crap. However bestbuy don't return my cash, they don't present an exchange... But rather I'd to spend of wallet in order for them to return it to toshiba and also have toshiba do the repair that they ...
Be very weary using best buy in-store pickup. They are not professional about this service at all, and they are very misleading. They will tell you online that the item is in the store, but then when you go to the store it is not guaranteed the store has the item. This can be irritating as you can ...
The worst customer service/return policy I have ever dealt with. Buyer beware especially if you are buying a big ticket item. My daughter bought me a computer for Xmas, she bought it 10/30/07. I set it up the day after Xmas, we worked for hours trying to connect to the internet without success. ...