For one month I have been asking Barnes and Noble to put back onto my gift card, a credit that was supposed to be given back to me after THEY couldn't fulfill a cd order I had placed. First I was informed a gift card was being mailed to me... Never came... Then I sent in three emails and received ...
In May, during a trip to USA, my husband purchased me a gift - a Nook Colour - the latest in digital readers. He also purchased a gift card for use to purchase books over the internet. I duly registered at Barnes and Noble, but have tried unsuccessfully to purchase books. After much frustration ...
I love a good deal. I was at Barnes and Noble and came across their 'bargain priced' section. There were a lot of things that caught my eye, but I narrowed it down to two items. These two items that I picked out did not have a sale sticker on them, but since it was in the 'bargain priced' section I ...
Particular employee always shows poor service. Drops the F-bomb constantly and slams the books and magazines when putting them on shelves. When asked for books relating to differing political views/religious beliefs, mutters about customers going to hell, etc. ...
BN online fulfillment and customer service divisions are terrible. I ordered an item to a 35 story skyscraper in Manhattan, emailed to verify the package was on its way and was told their courier could not find the building! Then, once I confirmed that I had given them the right address, BN ...
I tried to return a book back to Barnes and Noble today to the location next to my office in Dallas. It was new/unused and was originally a Christmas gift that was not wanted. I also had the receipt from the original purchase. Today was January 7th @ 11 AM ...