I went to my local Barnes and Noble book store to return a gift. Granted, I did not have a receipt, but they do carry the book i was given as a gift, so I expected to receive a store credit. They would get back the cost of my gift in another purchase, obviously. The manager absolutely refused to ...
As of April Barnes during the last month that the Member Card is active, the cash register prompts the employee to push for a renewal, which if accepted effectively reduces the membership period from 12 to 11 months, on average. At B&N, one of the stated priorities of customer service is fast ...
On Dec 29 a charge of $34.34 was made to my bank card by barnesandnoble.com. Since I have never even been to their web site I know this was not an authorized charge and the fact that I was at the hospital that day with a very ill friend of mine. I have tried contacting them repeatedly but cannot ...
I just discovered an "unauthorized charge" on my credit card from BarnesandNoble.com that just occurred 11-14-08 for $66.22.in calling Barnes and Noble the rep asked me a few questions that would determine "if the order was indeed fraudulent" such as billing address, email ...
Barnes and noble online refuses to alter shipping addresses even when they know they are incorrect and have not yet been delivered to the shipped to address. Despite many contacts to their customer service they refused to call UPS, provide the tracking number and the correct shipping address. And ...
I'd prefer to understand why Barnes and Noble discovers it suitable to show, a Journal imagining a nude ladies in a location where kids remain? I had been finding coffee at their small Starbucks area, when my eyes were seriously frightened from looking in a Sports Illustrated Newspaper, having a ...