I put an order for a product that states it "generally ships within 24 hours." Which was on 1/5. I get a contact confirming anything, stating it'll deliver on 1/6. After I received no verification of delivery or mail informing me of the difficulty I named the organization and was informed ...
I purchased a guide on December 24th and also the contract was set-to 6-11business times. Well, the guide was said to be delivered about the 26th (obviously there is no wait in receiving it) plus they offered me a tracking number. They state on the website this quantity is possibly Fedex or ...
I tried to return a book back to Barnes and Noble today to the location next to my office in Dallas. It was new/unused and was originally a Christmas gift that was not wanted. I also had the receipt from the original purchase. Today was January 7th @ 11 AM ...
Horrible customer service. Called to terminate my membership, and employee said she will direct me to the manager. I waited forever, called again, and no one replied. No more B&N. ...
Terrible customer support!!! Not bad enough they wont do SOMETHING of a completely new book ($92.00-however in shrink-wrap), since it hasbeen over 14 times, but endorsed a used-book with a "Barnes and Respectable Authorized Dealer" to be in good shape just To possess websites lacking, ...
We bought our 12-year-old son a Nook for Christmas under the understanding that Barnes and Noble offers 1000's of free books for it on their website. What they don't tell you is that you have to have a credit card on file to order the FREE books. So I bought a pre-paid Visa to be able to open the ...