I have ATT Uverse and I think it is a really good service. Customer service is really good they know alot about trouble shooting the system and they can answer any questions about setting up the remote control to recording a show on the dvr. The wait on the phone for a tech to pick up is a very ...
On Agust 15th I canceled my U-verse service and was told that I would be recieving a box to return the equiptment. The representaive also stated that I was overcharged on my bill for internet after I explained to her that, "I was told by an att rep that they were doing upgrades in the area and ...
I have no complaints with tech support. They have been very kind and helpful when I have called and solved the problem or helped me to do so. Customer Service and billing!!! That is another story. It is like the left hand doesnt know what the right hand is doing. I dont blame the reps. I blame the ...
I had my ATT Uverse instalaltion about a week ago. They showed up on time and even called me 30 min before arrival. I was pleased until the service person showed up. She had a handsfree talking device on her ear and already talking to another party that was not work related. It took her 4.5 hours ...
Oh where do I begin? UVerse reps came knocking on my door offering a free 30 day trial of Uverse. I went for it. First problem was the tech set up the system wrong, so we weren't even getting high-def TV. We figured it out after a day. My desktop and laptop kept having issues connecting to the ...
True, the tech support at Uverse is laughable. When I called, the tech explained that he looked for my answers on their info channel 411. Also, what they don't tell you, is that if have a set-top dvd recorder, you will not be able to copy even very old movies onto dvd because unlike cable or ...