This is going to sound unreal — but, it's true. Our TV has been "pausing" on a regular basis any time of day for different lengths of time. Tech Support first told us it was because of bad weather in Texas (hurricane in Houston) which we live in Fort Worth. Then Tech Support Tier 2, first ...
I am an original customer of Bellsouth. When AT&T bought Bellsouth, I remained a customer. I recently changed over to a AT&T Uverse bundle: telephone, internet and cable television. Although I'm satisfied with the products, I am disatisifed and angry about their customer service practices. ...
Horrible Horrible BEWARE CAUTION had u verse for four months first three weeks worked great, then tv freezes constantly tech support horrible they tell you to run these tests at home so they can reset your box, which doesnt work because you cant get a signal through the box I've had 7 techs in four ...
I had Uverse installed for the cable service only or so I thought. During the install I discovered that AT&T Uverse had disconnected my business internet from my home. I lost my static IPs and several thousand dollars of business income. After a week of dealing with their tech support I became ...
I picked the U300 package and 3Mbps download speed. ATT scheduled me for the installation to occur 3 weeks after buying the package. The technician came out and spent 7.5 hours figuring out to get the service. He took a long time because the ATT wireless modem and digital tuning boxes wouldn't ...
We have been AT&T customers forever. We previously had a home phone, 2 cell phones, Internet service and DISH network through AT&T. We switched to AT&T U-verse on March 15. This has had to be the worse experience I have ever had with any phone, Internet or TV service. First the ...