I had my ATT Uverse instalaltion about a week ago. They showed up on time and even called me 30 min before arrival. I was pleased until the service person showed up. She had a handsfree talking device on her ear and already talking to another party that was not work related. It took her 4.5 hours to set up 2 boxes and an internet modem. She was talking on her phone and giggling all throughout the duration she was in my house. Very unprofessional. AT&T need to screen their service crew or perhaps require them to take a work ethics class.
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