I have a Blackberry Bold, less than one year old. It has been replaced now FIVE times by the warranty department for various defects that have been verified by RIM (the manufacturer). Very extensive support records. ATT refuses to replace the phone with another comparable Blackberry (one with Wi Fi ...
I recently switched to AT&T in order to use the iPhone. After hours of trouble activating the phone, I was treated to a network that couldn't receive calls anywhere, a phone that routinely ran out of battery power by 7 pm, voice mails appearing in my inbox 2-3 days after they were sent, and ...
Well I'm a true believer about customer loyalty, but evidently AT&T isn't. I've had coverage with them for nearly 9 yrs now. I'm they type of customer that just pays and doesn't complain, but enough is enough. I last upgraded my phone in April and my eligibility will be until this coming Sept. ...
Three days ago, November 11, I began having problems with 3g data at one specific location (downtown Tulsa, OK). The problem does not exist a few miles away — 3g works just fine. However, at 601 S. Boulder Ave., where I work, 3g is very slow (~10 kbs) or just times out. The indicator says I have ...
Until recently i was very satisfied with my service with ATT the back on September 2 i requested their DSL Direct Service they gave me an order number and told me it would take place on September 9th at which time i would go to what they called a dry loop # and my home phone service would be ...
On May 15 I accepted and signed an agreement with AT&T wireless for the two year service agreement for an iPhone. The AT&T representative "Holly" informed me that the offer was $199 for the phone and the first months service fee, plus $14.10 in taxes. A total of $213.10 for the ...