Usacomplaints.com » Shops, Products, Services » Complaint / Review: AT&T Wireless - Kept my card on file and let a third party charge it. #379543

Complaint / Review
AT&T Wireless
Kept my card on file and let a third party charge it

AT&T Wireless had NO authorization to retain my credit card number on file. I do not have an at&t contract, never have but did let an acquaintance borrow money to pay their cell phone bill (approx $135). I called in the borrowed payment with my visa debit card linked to my primary bank account. Two months later I've received additional charges from the same account for an additional $458.66.

This amount was the borrowee's (no relation) current cell phone bill amt and AT&T Wireless provided the option to use the "credit card on file" for payment. At no point did I authorize AT&T to retain my personal credit information for ANY reason, let alone to use for continued payment on a 3rd party account. This is a violation of my privacy and misuse of personal information.

Police reports are filed against the person who opted to use "the credit card on file" to pay their bill & a fraud case is open.

I'm not sure what to do about AT&T for retaining my personal information and allowing a 3rd party to use with without authorization.


Offender: AT&T Wireless

Country: USA   State: Oklahoma   City: Oklahoma City
Phone: 8003310500
Site:

Category: Shops, Products, Services

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