I have a blackberry 8310 that has had the "pearl" repaired numerous times. The blackberry is now out of warranty & the only solution ATT Wireless is giving me is to "upgrade" to a new phone. It takes less than 10 minutes to repair, yet they refuse to do so since the warranty ...
The other day, At&t called me to inform me that i have a bill for a prepaid account (yes, a BILL for prepaid!!!) that i did not sign up for. I told them that i never have been one of their prepaid subscribers. (Of course they didn't listen). So, i asked them how to resolve it. They told me that ...
I first bought a telephone this past year and was informed I'd texting and picture messages. After I got my first statement I'm billed over $100 for communications and images. I'm subsequently told I actually donot have that strategy. And so I quit it at that plus they alter my strategy. I then ...
After 10 months of having my Blackberry Pearl, I went to charge my phone and while doing so, the phone jack on the phone, became unattached and disappeared into my phone. I called customer service and was immediately informed that nothing could be done, short of me purchasing a new blackberry for ...
Why is it that if I want to downsize my plan because I am not using all the minutes on my family plan they will take away all of the rollover minutes that I have accumulated??? I feel that I have paid in excess for all the minutes that are accumulated and should be able to use them. I have almost ...
I have been a customerof AT&T for ten years. I have my home phone, Direct TV, DSL and my cell phone with AT&T. My cell phone stopped working properly. I just want it replaced for free. They want me to buy a new phone or sign a new contract for two years. I think they own me a new phone for ...