After only approx 2 months our USB wireless stick broke (a thread held it on to the inside) and we called for warrenty repair. Were told by the lady at the call center that it wasn't under warrenty (she couldn't see the device over the phone!). All she was supposed to do was send us an envelope to ...
AT&T Wireless sells 3G / HSDPA "unlimited" data plans under a myriad of different pricing structures while imposing a 5GB limit / month on data transfer. Two things wrong here: 1. The 3G / HSDPA service operates at the same transfer rate no matter what data plan you purchase. (They ...
I went to AT&T store Sat. 4/18/09 to inquire about AT&T wirelss for my house. I was told no problem let me see if we have coverage were you live. The man said well it will be slow but faster than dial up. I said thats was fine sing me up. Were I live internet is expensive with other ...
Last month my AT&T bill had $220 in useage fees. I was shocked because I've never (in more than 10 years) exceeded my allottment of minutes. Turns out the reason for the charges is that I do not have unlimited mobile-to-mobile calls (m2m). I have a legacy plan that existed before the m2m was ...
I have been trying to access my account online. I obviously forgot my password. The automated reply first tells me it will be sent in a text msg to my phone... (I do not have texting on my phone) so then it says will send it to my email but it has not come. I simply wanted to upgrade our phones but ...
I've had support issues and payment mistakes for 6 months Also deceptive agreement changes. I have approached law enforcement and also have finaly shut balances with At&t of low quality bussiness exercise, customer support rude cutting me down and each month they'd create payment ajustments but ...