Hi, I purchased a new teen Amex passcard because of the promotion you had going. I put $25 on the card and waited for the $25 bonus which I did not receive. I called today and talked to Sharon in India who refused to transfer me to someone in the US. After many requests I asked her name or id ...
AMEX screwed up my account by debiting my account with four of someone else's balance transfers totaling over $12,000. This happened. They refused to help me and correct their mistake until I threatened to sue them. They aggravated me so badly with their extremely poor customer service, that I ...
I was excited to get my first American Express card three months ago. However, I started having problems quickly. I received one gold card and one green card. The annual fee was supposed to be waived for the first year. However, with my first statements also came an annual fee assessed. When I ...
I recently paid 4186.10 toward the balance on my credit card (instead of 4191.74) on time - what I thought was the balance in full. I always pay in full although I had missed the previous payment due to a lost bill and was to be partially credited for fees. AmEx charged me $40.15 in interest - no ...
Whenever I compare customer service between companies American Express is the gold standard. They are on call 24 hours a day. Their operators are friendly and easy to speak with. They are always on the customers side and they always work at a situation until they resolve the issue. ...
I ordered one gift card. Got a screen that said it did not process, so I placed the order again. I immediately tried to call and cancel duplicate order but they said both cards had to ship. Now, I have to contact my gift recipient to tell him that one card is not his. This puts me in a very ...