I was excited to get my first American Express card three months ago. However, I started having problems quickly. I recieved one gold card and one green card. The annual fee was supposed to be waived for the first year. However, with my first statements also came an annual fee assessed. When I ...
I recently paid 4186.10 toward the balance on my credit card (instead of 4191.74) on time - what I thought was the balance in full. I always pay in full although I had missed the previous payment due to a lost bill and was to be partially credited for fees. AmEx charged me $40.15 in interest - no ...
When ever I compare customer service between companies American Express is the gold standard. They are on call 24 hours a day. Their operators are friendly and easy to speak with. They are always on the customers side and they always work at a situation until they resolve the issue. ...
I ordered one gift card. Got a screen that said it did not process, so i placed the order again. I immediately tried to call and cancel duplicate order but they said both cards had to ship. Now, I have to contact my gift recipient to tell him that one card is not his. This puts me in a very ...
Its more then just making a profit for AMEX. Its all about greed. I have been a member since 1989.in 21 one years never been late on a payment. I have three different cards with them. I received my October statement and notice my interest rate had been raised almost 4%. I called AMEX. They advsied ...
I have to thanks amercain express costumer service people to help me to get my money back on my gift card that was expire. I, actually did not get all my money that i did not even used it but at least they were so nice to help me with some of that and I was told to get the feedback so they can ...