After being a customer for over 19 years, I cancelled my American Express Card. I mailed a check on the 14th of the month... They claim not to have received it until the 18th... Payment was due on the 16th... I asked that the late fee be waived... They refused, I paid the balance, and called back ...
I hold an American Express credit card and I must say that I have suffered losses twice because of very poor service by them. And to my utter surprise, the same mistake was repeated in both the instances. Difficult to write the whole story but to cut it short, they never care about customers. They ...
After 14 years of being a loyal customer, paying on time, I requested to waive the late fee as I was less than 24 hours late as well as the interest fee, since I always spend a lot of money every month with American Express. I was told they were unable to that since over 12 months the fee had been ...
I've been an Amex cardholder for over 10 years. A few months ago I received a letter that offered me a deal to sign up for the Platinum Card and receive 100,000 Membership Reward Points if I spent $3,000 within the first 90 days of using the Platinum Card. I called the number on the letter, spoke ...
On December 18th I tried to place an online order for Best Buy. After several tries to place my order, my card would not go through. I then tried another website to place an order. My card was declined. I then went to check my bank account and noticed I only had 158.00. This was very strange due to ...
I've been an American Express customer for almost 14 years and have paid like clockwork. Back in April of I inadvertently forgot to make a payment... Which I remembered to do so a couple of days later. I get a letter in the mail stating they're raising my APR from 10% to 27%. I call AMEX and they ...