I am VERY unhappy with Alienware. I ordered the Area-51 m17x laptop mid December, spent $3000 on a machine that would be a gamers dream. I was estimated a ship date of January 8th. I know it is just and estimate, but I didn't recieve it until the end of January. I was given about 10 different ...
I purchased an Alienware Notebook for my daughter as a college gift. It was the type she picked out (against my advice) and she uses it for both work and to play games like WOW. From the outset it was slow for the 3K price but she seemed to like it. First, the DVD drive won't recognize it as ...
The Alienware Area-51 m15x has surpassed my expectations as a gaming device AND all around laptop. EXCELLENT graphics card, incredible unbeatable user interface. ...
In the fall of 2005 I spent $4200 for a cutting edge Alienware Laptop. Big mistake!!! Over 24 hours aggregate hours on the phone w / tech support, a computer that has been out of service or in for repair for 1 of its 3 yrs of life, 2 new motherboards and a current problem that requires them to send ...
OK, when discussing what to do about broken video cards, nVidia g71 7900 gtx, Alienward informed me to get replacements from the following sources: "laptop king, agparts worldwide, newegg, tigerdirect, rjtech" I spent 4 hours researching with these companies and they don't have the parts. ...
I find it totally irresponsible for a company to be unable to provide support for a 3 year old computer. I purchased an Area 51 M7700 on 7-22-05. Last year, the keyboard failed and I spoke with customer service. I was quickly told that my computer was not under warranty and I would have to pay for ...