I bought an alienware laptop last christmas and imediately had problems. Alienware said to pay 3 hundred dollars to mail back to the company and they would look at it. They said it needed a new motherboard (brand new computer shouldnt need one after 3 wks) the mailed back and it was still broken. ...
My partner and that I purchased a refurbished laptop on April 10 so when we obtained the pc it didn't work. We purchased this pc for $1033.98 through EBay Alienware Store Store. I today genuinely believe that we obtained a PC which have been delivered for them damaged and was subsequently ...
When I purchased this PC, I was told I could extend the warranty as long as the warranty was current. I spoke with Alienware Technical Support who told me when Alienware and Dell merged they decided to no longer honor the warranty extension. They said that it is their policy to honor warranty ...
I ordered the older M17x from Alienware. After over a month of delays I got it, only to have the speakers fail. I worked for hours with tech support, and then (after wiping the hard drive clean twice) they decided that it was a hardware issue and asked me to send it back to them. I sent it, and got ...
A very, very long story made short is as follows. I purchased an m9700 laptop (~$4200) along with a 3-year warranty (and later a couple of video cards worth ~$500) and after a couple years the laptop fries out; it wouldn't even post to BIOS. I spent countless time trying to remotely diagnose and ...
My husband and I bought a refurbished laptop computer on April 10 and when we received the computer it did not work. We bought this computer for $1033.98 through EBay Alienware Outlet Store. I now believe that we received a computer which had been returned to them broken and was then roughly ...