A very, very long story made short is as follows. I purchased an m9700 laptop (~$4200) along with a 3-year warranty (and later a couple of video cards worth ~$500) and after a couple years the laptop fries out; it wouldn't even post to BIOS. I spent countless time trying to remotely diagnose and ...
I am really upset that after 1 year and 8 days my computer is a paper weight. I bought an Alienware Area 51 laptop for over $3000. I packed it up and took it with me one day. Typically, the computer was a glorified desktop (since it was so heavy) but I was going to be away and wanted to have ...
I had bought an Alienware m7700 in the beginning of which costs almost $4,000. After a month one of the hard drives began to click. I called customer service and the service rep then had me disassemble the entire machine. At the time I was computer illiterate, so this was kind of a challenge for ...
My husband purchased the Alienware m9750 in February as a gift for me. The system worked fine for a few months, but then began having problems keeping time. We contacted alienware and they sent us a cmos battery to replace. That did not fix the problem so October it was sent into their repair ...
I have been working on computers for nearly 20 years now. Every computer I've owned, included my first, I built by myself. For some reason, I really got hooked on the Alienware brand and thought "I have to have one"! What can I say, they're marketing department won me over. I finally, ...
My name is Grant Culbertson. My communication is to inform All of the troubles I have encountered while dealing with the company Alienware. I purchased an ALX computer for the sole purpose of owning a top of the line gaming computer for over $7,600. What I received was a faulty and malfunctioning ...