Complaint / Review
Alienware
Poor quality product. Worthless "extended warranty" florida

In the fall of 2005 I spent $4200 for a cutting edge Alienware Laptop. Big mistake!!! Over 24 hours aggregate hours on the phone w / tech support, a computer that has been out of service or in for repair for 1 of its 3 yrs of life, 2 new motherboards and a current problem that requires them to send me a USB Floppy Drive to reload windows (because the floppy drive I bought at my own expense (after the one they said they would send hadnt arrived after 7 days) they claim is the wrong "type"... Tech guys at two local computer stores think this is a pile of bulls_t) because their miraculous re-spawn disc wont work! God, I could go on and on... If you want more you are free to email me... Just dont buy alienware products! You have been warned!