City: Holmdel
Found 194 reviews / complaints
Page 26

Vonage Voip Phone Service
Continuing to charge, not cancelling service as requested 4 times

Six weeks ago, had problems with service. Constant calls and emails to Vonage, still no resolution, until last week, when they told me to either buy new adaptor, or have them send me another at full charge, plus shipping. I could not access the internet, while phone was attached, and could not use ...

Vonage Phone Company
Fraudulent billing for no service: PC not compatable with equipment. Refuse to refund money. Ripoff

After signing up for Vonage phone service, I found my PC was not compatible with their equipment. I returned every email message they ever sent me (voicemail messages, bills, notices etc) with the same response "equipment not compatable, service does not work, please cancel account". When ...

Vonage
Ripoff no fraud security let someone use my credit card then told me I can't stop it isn't willing to cooperate

I had an account with vonage, I ordered the service, July. At that time, my boyfriend, decided to also order a vonage account to take back to England, where he was originally from, so that we can talk. However, he used MY credit card to order the service, without me knowing. When the Vonage package ...

Vonage
Ripoff misleading quotes fraudulent terms and conditions

Basically, I ordered the Vonage internet phone device during a 'free' promotional 30 period, where I was told that if I decided to end my service, I would be reimbursed the shipping and handling charges and would send back the device. I make international calls, and only decided on Vonage after ...

Vonage
Dishonest refund practices ripoff

Like many others, I too have been ripped off by Vonage. I ordered 3 lines for my home. I was told by 2 different sales people on the phone that if I canceled & returned all equipment in 30 days, I would be refunded ALL my money. I installed the equipment for 1 line. The static was unbearable. ...

Vonage Holdings Corporation
Fraudulent marketing, fraudulent billing ripoff

Vonage subscription was entered on 4/5 when moving to new residence and after broadband was working. An adapter was purchased at CompUSA (a marketing/promotional partner) with rebate. Previous service was done with vonage.com because of their virtual phone number availability which was useful for ...