Vonage passes charges on to customers at the maximum allowable rate.
Vonage charge is over $31.00 per month. Service is overpriced and there are hidden charges that come to the light after the consumer sees the bill. Vontage uses its position as the service provider to charge its consumer for services that were canceled and refuses to refund the difference. Moreover, they charge for equipment even though I've stated that I'll ship the equipment back to them. There are extra charges for everything even when you decide to cancel and return the equipment. I feel mislead and cheated. I strongly recommend caution with this company. Their customer service/technical support is the worst I have EVER experienced (and I did have Verizon for a while).
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