Vonage advertises no contracts, but they are not telling us the truth! It's very sad when companies have such strict rules and regulations that they loose sight of customer service and the reason that they started. It's also very sad when companies have to resort to deception to achieve their ...
I signed up for Vonage under the conditions that I would have uninterrupted phone, internet, and fax service. When my internet was cut off, they told me that I should have had a "dry loop". My current internet provider was now cut off, and I was charged a cancellation fee. Over the course ...
Hello, I contacted Vonage to discuss service. They were very misleading. I discussed the pricing with the service rep which sounded like a good deal, he then needed my checking acct info which I gave him then he proceeded to read the terms and conditions of the acct. After hearing part of the terms ...
I've had it with Vonage - I'm angry and I'm fighting back. Please read my complaint letter to the NJ BBB, FCC, and Attorney General today: Dear Better Business Bureau: I have a complaint to file against Vonage. Just to set the record straight for you, I am current Vonage customer and we have a ...
I cancelled Vonage in May. Since I had never revceived service, I requested my money back. After many, many hours spent waiting for their "service representatives" to help, I continued to be ignored. I filed a complaint with the Better Business Bureau and Vonage agreed that the money ...
Hello, I contacted Vonage to discuss service. They were very misleading. I discussed the pricing with the service rep which sounded like a good deal, he then needed my checking acct info which I gave him then he proceeded to read the terms and conditions of the acct. After hearing part of the terms ...