Vonage is the worst telephone company... Do NOT sign up with them. They lie to you all the time. Their customer service people are insulting, give you the run around. And then give you a problem when you want to cancel. They even had the GAUL to ask which company was going to be providing new ...
Today, 1 day short of my 1 year annual service, I called Vonage to cancel my account. I called today, rather then the annual date because I did not want to be charged an extra month's service fee. Speaking to the representative, I made it clear that I wanted to close my account on the condition ...
Here is what you can do to try to stop Vonage from ruining your credit rating and your life: Report them to the Better Business Bureau in Trenton New Jersey. You can fill out a complaint there. Vonage has over 8,000 complaints already filed with them and I am told that they do resolve these ...
I signed up for Vonage on Dec 16. When I received their adapter and tried to hookup the internet and phone I was only able to get access to one. I am a tech support for a software company and need access to both. After 4 hours on the phone with 3 different levels of tech support they told me ...
I signed up for Vonage on Dec 16. When I received their adapter and tried to hookup the internet and phone I was only able to get access to one. I am a tech support for a software company and need access to both. After 4 hours on the phone with 3 different levels of tech suppor they told me ...
I signed up with them a year ago i since then have not used it and i waited a year to cancel and they want to charge me 40.00 more after charging me for this month i think they should see i havent used it i should not incur a charge I kept telling the rep i dont use it. The rep kept asking if i ...