I started my Vonage account in June. I was told by the representative opening my account that I could start a phone line and get a second one for free under a promotion. I would also get the first month for free. The first month came and went and I didn't get charged. The second month came and I ...
In August of I called Vonage to try to get service. We're a military family, so our extended family is all over the world. Phone service with good long distance rates is ALWAYS a plus. We live out in the country now, so our internet options are either dial-up or satellite. I asked the first ...
Vonage is horrible. I want justice and a class action lawsuit. We have the right to sue them and they should. AOL lost in a similar lawsuit. I wasted too many hours trying to cancel my account. They hang up on me, make up crap about "it takes 30 minutes to cancel your account" and then ...
Hi, Normally, I like to give out complements But, this time I have to write about HORRIBLE SERVICE PRACTICES by Vonage. I had tried them in 2006 and the system did not work for us. Only a few phones actually rang through their service. I called to discontinue the service and they charged me for ...
I signed up for Vonage for what was to be a first month free and otherwise 60 days free trial. 2 Complaints: 1. I was supposed ot get a fax line or second line with the service. Never did. 2. And this is the BIG complaint. Before the 60 day free trial period was up I called to cancel. The customer ...
I contacted Vonage for a year to stop billing my Terminally ill Mother, she since died and they are still billing her account and will not stop. Vonage makes it impossible to contact anyone, and even if you get a valid number you will have a 30 min to over an hour wait. This is a terrible blood ...