I had DirecTV installed on 12/12/07 and was told by my salesman, when I placed the order, that I would receive a Redemption Form for the free DVD player. After making 3 calls, I finally received the form on 1/19/08. The bottom of the form stated "must be postmarked by 12/31/07," so I ...
Last week I noticed two charges in my bank account that I was sure I did not approve. I saw the 2 photos of the 2 checks online in my checking account history. One submitted on April 17 and another on April 24. They both had the name eSafe and 1.866.925.1969 on the memo part of the echecks. The ...
I got Direct TV in June and have had continuous difficulties with them since day one. 1. The time it takes for a service person to come and fix a problem ranges anywhere between 1 - 3 weeks. 2. Their supposed software upgrades wiped out my local TV channels, and I never did get them back on one of ...
I purchased my DirecTV equipment through Circuit City while buying a TV. When the installer came out, he asked what I paid for the equipment at Circuit City. He said he had a better deal and instructed me to call the company, cancel the original order, and re-order through his company, Direct Star. ...
I have only been with this company for a few months, and it has already given me high blood pressure. They never uphold their promises, and they keep overcharging us. Then, when someone says they will fix it, someone else comes along and says "sorry," we are not going to credit you. We ...
I have been a premium customer of Direct TV for over 4 years. In that time, I have never been late on a bill. Last October I began using their high definition equipment. I began having reception problems that prevented me from watching most satellite programs. Their local maintenance team, Aerosat, ...