July 25 Letter sent to DIRECTV To Whom It May Concern: DIRECTV issues since the beginning of mid May. I spoke to DIRECTV because my HD 20 box located in my family room started locking up; the only way to start it was to reset it. After numerous calls, and hours of resetting the box and moving ...
DirecTV is a business that does not live up to its word. Their business practices, from dealing with their customers to shady installation forms tricking you into a contract, are completely unacceptable. I purchased the DirecTV service with the understanding that I had a trial period to decide if I ...
Mastec and DirecTV are treating the installers who do their field work unfairly, using business methods that are deceptive and tilt things in their own favor. Contractors get billed the entire retail price of equipment that they had already put into customers' homes and activated. Money is taken ...
Have you ever investigated DirecTV? I am one of their customers who feels taken advantage of. If you look at the Better Business Bureau of Southern California, they have over 8,000 complaints, and I don't understand how they get an award from JD Power and Associates. Here are the complaints in ...
When I first signed up with DirecTV, I was promised, as part of the special offer, a free receiver with a 12 month commitment. I used my debit card to make the initial payment. Instead, they leased me a receiver and overcharged my debit card. They refused to refund the overcharge. My bank handled ...
My wife and I signed up for DirecTV online at their website. We purchased the receivers and paid $319.00 for them. As far as we knew, we owned them, as there was nothing on the site that said otherwise. We received our first bill on 6/9/08, and there were charges for "leased" equipment. I ...