This company isn't what they advertise. The equipment is faulty, they don't send return labels until they charge for it, and I don't receive programming as advertised. No statement was sent, but they debited my account twice for services I did not get. They charged for installation when it was ...
My sister, who is almost 70, decided to let Directv install satellite TV in her home. She then had to move and gave me the equipment to return. I tried to get them to send me the return box but was told that it was their policy that it must be sent to the original address. The new renters finally ...
In my opinion, Chase Carey and his band of criminals pretending to be business leaders at DirecTV should be arrested and jailed for ripping off their own customers. It does not surprise me that they have had a racketeering suit brought against them. These bandits not only charged me rental on a ...
I ordered a HDTV from their website, after a couple of weeks the money never left my account. When I emailed them about it I got a letter stating that there was a mistake on their website and that pcrush didnt have the TV anymore and that my account wouldnt be charged. A couple days later after I ...
Last winter we decided to upgrade to digital service (high def) and also DVR service so we can freeze live TV. Well, that's what we got: frozen TV. The contractor was too lazy to simply put the new dish on the roof where the old dish had been for the last five years. He said there are too many ...
Just like thousands of people out there, DirecTV treated me unfairly. We were assessed a $463 early cancellation fee, even though we were with them for more than 5 years. It came down to when their product, the box, broke last Dec. and we asked for a replacement. When we cancelled last March '08, ...