As of now, they will not refund the $311 that they took out of my account without authorization. We have been DirecTV customers for over 10 years... That means nothing. I think they train their customer service people to not care. I have spoken to about 35 people, and I cannot believe that they can ...
On June 9 a electronic check was submitted to our bank, (on our joint checking account) in the amount of $19.85 It was to be paid to:'Esafe Card (1-866-610-8416)' On the same day another electronic check was submitted for $19.45 from this same company. I immediately called the bank and got the ...
I had been with DirecTV for five years. In March the receiver broke and I called to ask the cost of a replacement. I was told the cost would be $29.99 for shipping. In May of this year we found a much cheaper service; my husband has been laid off for 22 months, so cost is very important. When I ...
I signed up for Direct TV in Pensacola, FL. My contract was initiated November 5. The package I signed up for was advertised for "locked in price for a year." In March I received a "modest" price increase. When I questioned them, their reasoning was that "everyone" ...
In October I could not get reception on my TV. I called Direct TV and was told that my reception box was faulty and that they would send me a replacement. They did not inform me that by receiving this replacement I would be extending my contract for 2 years. If they had, I never would have accepted ...
I have been a loyal DirecTV customer for 4 years. Two weeks ago I decided to switch to another company because DirecTV was getting too expensive. I honored all the agreements that I signed for the time I was a customer. I had a box fail on me in February of this year, and they sent me a ...