This company is very deceptive and manipulative. Their service is horrible. They make promises to keep you as a customer and then do not keep them. They just string you along, and every time they get you to try something, they lengthen your contract without clearly telling you. Their bookkeeping is ...
I ordered Direct TV and spent about twenty minutes going over all the various items, packages, etc. No problem. I told the woman on the phone I was not sure whether they could install it due to the location of my apartment. No big deal, she said I had thirty days to decide, so OK. Needless to say, ...
I called to report that the receiver I had was receiving free Playboy programming. I did not want this on my TV, being a single parent with 3 teenage boys. With the failure of Direct TV to fix the problem on their end, I was told I would be sent a replacement receiver. After 2 years of their Hi-def ...
I answered one of those rip-off ads from the mailers that lure you in with free installation, no contract, free equipment, free gifts and rebates. All lies! However, when I called the 800 number to get set up, I asked, "Does this involve a contract?" The lady said, "Oh no!" So I ...
We live in a condo run by an HOA (Home Ownership Association). We called Direct TV to see if it was possible to have their service. Their professional came to our location to see if it was possible. When the professional showed up, I handed him our lease agreement, which said you cannot attach ...
I have been using auto pay by credit card to pay my Direct TV bill for the last few years. Recently the expiration date of my credit card on file expired, and the automatic phone system notified me. I changed and updated my credit card on file the very next day on their system. Here's the problem: ...