DIRECTV took me to the bank. I called the company to report a problem with my HD receiver, which had actually frozen. This was one of many service calls I had to make. I have been a customer for over three years. I have had continuous problems with their equipment, and someone always had to come ...
On 4/24 we upgraded our DirecTV service. At that time I was told that there would be an additional charge of 69.99 per month to include HD-DVR service on our account. I questioned this increase on 5/1 and again in 8. Both times I was told by DirecTV customer service that these charges were correct. ...
I transferred my mother's Direct TV service in June, but before we moved, one of the workers at the apartment complex told me that I would not be able to receive a signal where I was moving (in the same apartment complex but on a different side). I informed Direct TV, but they said that they still ...
Finally! I was getting out on my own and renting my first apartment in downtown Houston when it came to the decision on which cable provider to use. My family has always used Comcast, but with DirectTV's competitive rates at that time and the option of DVR-ing Grey's Anatomy, I decided I couldn't ...
We moved to Pittsburgh in February. I have never written an online review, either positive or negative. But here it is... We had a "choice" of TV provider: Comcast or one of the satellite providers. My wife, God bless her, thought it would be nice to get a provider where I could get the ...
I have been with Direct TV since Jan. 05. In Feb. 08 I had to have a faulty receiver replaced. They own the receiver. I cancelled the service on May 13. They then billed my credit card $300 for an early cancellation fee. They claim that when their equipment breaks and they replace it, a new 18 ...