On December 27th the home that I was living in burned completely to the ground. After the fire I contacted Direct TV to explain my situation and my inability to return their receiver, dish, and DVR. After numerous phone calls with them repeatedly saying that they "needed the equipment ...
This company not only once but twice let someone make changes to an old account of mine without my knowledge or permission. They did not cancel my service as I requested on two separate occasions, once in July and once in August. They show no "record" of me ever calling to cancel, never ...
We previously had Direct TV and dropped them because they put some bogus movie rentals on our account. We recently moved to Houston and thought we would give them another shot. Oh, what a mistake. Their service was terrible, and the installers they contracted were even worse. We called in and spoke ...
We had Direct TV installed on October 18th. On Oct 21st one of the receivers stopped working. I called Direct TV, and they said it was probably a defective receiver and they would send a replacement. Replacement receiver was received on Oct 28th. On Oct 31st replacement receiver started smoking. I ...
We never had a problem with the service during the three years of our subscription. The picture quality was good, the equipment was fine and the installation was done very well. But we decided to switch to Dish Network because our local phone company could include this service in one bill. So we ...
I was formerly a long-time and relatively satisfied customer of this company, but when I started to have a problem I was surprised to find that this was the most reprehensible large corporation I have ever done business with. Customer service has been a nightmare. Representatives are always polite ...