Gateway had my laptop sent in for repairs 6 times and each time held it for weeks (totaling months). On the 2nd of may they received it for replacement and have not sent a replacement in over a month now. Needless to say the laptop started malfunctioning about 2 months from purchase. The service ...
On 2/2 I purchased a Gateway MT6821 notebook computer from the Office Depot in Los Alamitos, CA. The computer came with a $150 rebate, which I mailed the day after. After more than three months, not only the check hasn't arrived, but on the Gateway website there is no trace of my rebate. I tried to ...
I bought a Gateway Tablet in Jan that was refurbished. Within a few months, the computer would not turn on at all - no matter what I did. I have tried to get the computer sent back to Gateway, but in 2 weeks, "the box" hasn't even been sent. When I first called, I knew I needed the ...
I ordered a Laptop computer, here is the order: Qty. Item Description 1 Gateway NX860XL 1 Microsoft Works Suite 2006 on DVD 1 Consumer -3yr LoJack for Laptops (dwl) 1 C&B Portable 3yr Accidental Damage Plan (within 1 yr) 1 C ValuePln 3yr Parts/Labor/NoOnsite/TechSup-MBHigh1Yr This computer was ...
I believe an offer that is valid 7/31/06 thru 1/31/07 is just that a new offer not to be lumped in with an offer that ended previously. I bought an Emachine computer for my daughter on 7/21/06 sent in and received my rebates. On 12/27/07 I bought my mom an Emachine computer I looked and it showed ...
The latch on my Gateway laptop broke. I called Gateway to see if they could send me a replacement latch. (it took several days and phone calls to find the right department to help me) The technician I talked to was very nice and said that I would need to mail my laptop in because the outside rim of ...