I purchased an extended 3-year warranty on my Gateway Tablet M285-E computer. The computer now needs servicing. Going online, I find I have (as of this writing) 32 days left in my warranty. I ask Gateway to send me an RMA so I can send the computer back. Gateway, however, sends me an email saying ...
I bought a Gateway laptop computer in April. Two weeks later it would not shut down without simply holding down the power button. Customer service could not figure it out and had me restore my system four times before they finally told me to send it in. They kept my computer for 2 1/2 months. Then, ...
A few years ago I purchased a Gateway laptop. This laptop came with a recovery partition on the hard drive, but no Windows XP setup disk. At boot-up it asked to create a set of recovery cd's so, I thought to myself, that's how they must be doing it now. Fast forward to this week. My original hard ...
On 8/21 I have purchased Gateway Inc's personal computer, Laptop Tablet model M285-E - Purchase included standard 3-year Business Warranty as well as additional 4-year "Total Protection" plan which included on-site repairs and accidental damage protection - I have exercised the warranty ...
I filed a complaint with the Better Business Bureau in California, but never received satisfaction. The problem was simple: The wireless card needed to be replaced. Gateway refused to do this because the recurring problem did not occur when they turned on the computer and they didn't even ...
Prepare to be amazed at how eMachines (Gateway/Acer) is screwing over their customers. I wish this was a joke, but it isn't. I was basically told the warranty on there computer was in effect for 1 day! And that was 2 months before it was purchased?!?! On 5/12/09 I went to the eMachines tech chat to ...