I have been on the phone with Gateway's "Customer Service" on quite a few occassions since my desktop quit working 7 months into the warranty. My hard drive failed is what they say. They told me they would send restore disks. I called back 2 weeks later and they weren't shipped yet, but ...
TO whom this may concern, Iam wrtiting to you as my last resort, Iam very upset withmy purchase of my gateway Notbook model nx100x. It was purchased 11/1. From the very beginning i should have returned i have nothing but problems with it. Iam a college stident so i had purchased this computer with ...
Gateway repair and customer service had done nothing but hang up on me and not answer my emails regarding my laptop which they had in their hands for over two months. I had been told repeatedly to "try back in 3-5 business days", which is better than the standard customer service affair ...
I own a Gateway laptop model MX6454. About a month after the warranty ended, I began having problems with the connector. I called a computer repairman who opened the computer and found that the motherboard was cracked. He called Gateway and one of their own techs, (who is on a first name basis with ...
I bought a Gateway computer model GM5632E at Best Buy in New York back in January. I noticed immediatly that the computer re-booted itself randomly for no apparent reason. Being busy, I missed the 7 day window to return it to the store. I then contacted Gateway directly, and then on February 5th, ...
I buy a gateway laptop from bestbuy and it has not really worked properly since time of purchase. Bestbuy does not do anything but send it to gateway for repairs so I just started sending it straight to gateway. It has been to gateway twice and once they replced a coolant fan and then the next time ...