On 12/13 i called gateway for tech support with a password problem, nx thing i am talked into purchasing a 3 yr plan. After salesman advised me that no obligation if not completly happy. I call 877-526-4466 s/w man in india. He hung up om me after realizing he was incapable... I call back wait ...
I called Gateway to speak to a technician to fix all the errors and virus' in my Desk Computer. This took 3 days with different technicians to try to repair the problems and nothing materialized. It did not work. I have no confidence anymore for Gateway Support Help Technicians. I don't have this ...
I contacted Gateway to get simple documentation for a video card that THEY put in their system to find out how to get dual monitor support. They are complete morons. They told me I had to pay 200 dollars to get an answer to the simple question of. Does your video card that you put in YOUR system ...
This is what I sent HSN - Gateway is AWFUL! I'm really upset you're continuing to sell something that's so horrible. I thought the special HSN customer service number would be an asset but it's a curse as well. The Indian tech support people are less than helpful, even when I told them what was ...
Note: I am writing this report knowing nothing will probably happen. Here's a play by play: 1.in June I purchased a Gateway Computer from Best Buy, it came with a 1-year manufacturer warranty, and I purchased the Black-Tie Protection from Geek Squad (located within Best Buy) for an additional $300. ...
I had to replace my 3-year old computer and found what I thought was a good deal in an eMachine ET1810-03 for $362 from NewEgg.com. After I bragged to my co-workers about the "great deal, " they all frowned and said that I would have problems. I dismissed them. I got the desktop in ...