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Found 128 reviews / complaints
Page 10

Vonage
Do not under any circumstances try vonage... If you currently use them, read my report too

I was told by Vonage when I called to inquire about their service that they would give me a free 2 month trial. It sounded great, however, after 1 month, they already charged my account. I called back and they said they never made any such offer. After numerous phone calls and a complaint to the ...

Vonage
Won't let me (or my mom) cancel!

My mom has had vonage for a few months, we NEVER use it, I advised her to not even get it in the first place. When we first signed up they somehow gave us a phone number that was ALREADY SOMEONE ELSES NUMBER. So when people would try calling us back on our new vonage number theyd get some other ...

Vonage
Didn't deliver phone service promised, promised correction w/o charge, then charged anyway, refused to refund, offered 2 months free to make up

I signed up with Vonage for unlimited phone calls (made and recieved) for $24.99 per month (plus taxes, etc, of course). I was provided a phone number (by area code and prefix) assigned to a city in the local area that I can call and be called from without charge. Within a week and a half to two ...

Vonage
Fraudulent cancelation policies

I called Vonage on March 10 and inquired about their services. I was paying $210.00 a month with Bellsouht for three (3) voice lines and one (1) fax line. Vonage quoted me $25.00 per month per voice line with unlimited local and long distance. They offered me $9.95 for the fax line. They were going ...

Vonage
Unable to activate, pay disconnect when not activated, continued billing

I ordered Vonage in November after lengthy conversation with their Sales Rep. The lines were unable to connect or activate so they were returned. After many calls, and a confirmation that all accounts were cancelled in January, they charged me a disconnection fee and continued to bill my credit ...

Vonage
Vonage LIED to me

On November 9th I called to cancel my Vonage account which I had opened in march of the same year. The "save the account" salesman did everything he could to convince me not to cancel my account, as is expected. When I refused to submit to his tactics, he made me an offer which was ...