I called vonage to cancel service again. It is very very hard to cancel. The equipment they sent me didn't work. On their website they tell you you have to call them to get a R.A. Voucher to return the equipment, but then they don't give you one. The man told me on the phone I would have to buy it ...
I had Vonage for about 8 months. When I no longer needed the service, I called to cancel. I was told my account was cancelled. A couple months later, I noticed my card was still being charged even though the service was off. Every month, I was advised that my account really was closed and I would ...
I tried Vonage and now wonder why I tried at all. I received their modem extremely late. I used it for 2-3 months and then realized that I don't need it anymore. I tried cancelling with no luck for around 5-6 months and they kept charging me. When I would call no one would answer after holding for ...
On December 14, I signed up for Vonage phone service. Before I even committed to Vonage, I inquired on information about compatibility. I was told that Vonage would be a good option for my family and I. After receiving the Vonage device, I learned very quickly that the service was extremely poor. ...
I am a US Soldier working in Iraq. If you can give me a email address, I can forward all the email correspondance I have been doing with the customer support office. There have been times I have been colorful in my language due to frustration. I need to cancel my service with Vonnage. I keep ...
I ordered Vonage on Nov. When I got everything for the phone system and got it hocked up. It would not work. I could not get it to work. The power lite keeps flashing and the phone will not work and when I hooked up the VT2142, my internet service quite working. I was on the cell phone with tech ...